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Shipping & Returns

DOMESTIC SHIPPING COSTS

Orders for less than $20.00 are charged $7.98.

Orders from $20.00 - $60.00 are charged $12.98.

Orders over $50.00 are charged 20% of the total cost of items ordered.

INTERNATIONAL SHIPPING COSTS

ALL International orders will be charged actual postage plus 10% for packaging, handling, and International paperwork and tracking. Shipping and handling quoted at checkout will be the amount charged.

FULFILLMENT

1. Shipment via USPS Media-Mail parcel post twice per month (near the first and near the middle). Domestic shipments may, on rare occasion, take as many as 21 days to be shipped.

2. If you wish to cancel your order:
  1. you can notify us by email to admin@behaviorresearchcompany.com before we have dispatched the goods to you;
  2. or
  3. where goods have already been dispatched to you, by returning goods to us in accordance with clause (3) below.
3. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund of the product price, or exchange. The costs of returning goods to us shall be borne by you, as will the initial shipping, or the cost of exchange shipping.
4. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
5. The rights to return the goods to us as referred to in clause (3) will not apply in the following circumstances: -
  1. in the event that the product has been used.
  2. to any products that we have made or customized specifically for you
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